The training course begins with a speech of about 3 hours on the following contents:

  • Emotional intelligence, what emotions are and how they affect our life;
  • How collective intelligence intervenes in team efficiency;
  • What makes emotional intelligence important in sales and private life;
  • Empathy - motivation - navigating emotions, they are essential in interpersonal relationships;
  • How champions use emotions;
  • Team work and collective intelligence, in my first ten years in Ferrari we have not won anything in the following ten years we have won 14 titles out of 20;
  • Motivation and passion, synergy of AMBITION-MISSION-VISION;
  • How to motivate;
  • The passive side of our thoughts —> fear - judgment - sense of guilt;
  • How to pass from anxiety to courage;
  • The concept of being in the present, the conscious and the unconscious mind;
  • How can an F1 driver be so effective in finding the limit? —> performance;
  • Continuous improvement, my first day of testing with Alain Prost.

The course is divided into the acquisition of notions and realistic exercises of three distinct disciplines; Emotional Intelligence, Collective Intelligence and Managing Caoching.

In a continuous technological evolution that is transforming communication and working methods inside and outside the company (technological intelligence) it is necessary to develop what still remains a prerogative of people, the use of emotions (Emotional Intelligence).

More than 50% of individual and corporate performance is explained by Emotional Intelligence. The development of Emotional Intelligence within an organization in the relationship between boss and collaborator and towards customers allows to:

  • Improve company performance;
  • Improve the organizational climate;
  • Improve relationships within the company;
  • Develop change management processes of success
  • Increase customer satisfaction
  • Be an effective manager
  • Connect with collaborators to enhance and motivate them.

Collective Intelligence is based on the concept that "the whole is more than the sum of its parts" and is little known and exploited in the business world:

  • Contributes to the transfer of knowledge from the individual to the collective;
  • Explains how individuals can work on important problems and opportunities, collectively, dynamically and intelligently, as well as anticipate opportunities and respond to a situation, leveraging their collective perception, intuition and planning.

Managing Coaching is the leadership and management style recognized as being among the most effective, it is based on communication skills, on the use of emotions and on the knowledge of some skills of the coach who is very skilled in listening and being able to ask open, powerful and insinuating questions, leading the employee to work on the objectives with motivation and energy.


Compilation of an Emotional Intelligence questionnaire by all participants where, through various reports, the ability to use emotions can be identified. The investigated areas are eight:

  • Understanding emotions;
  • Recognizing emotional paths;
  • Using sequential thinking;
  • Navigating emotions;
  • Finding intrinsic motivation;
  • Exercising optimism;
  • Growing empathy;
  • Pursuing excellent goals.

The trainer will release the results through a coaching session of about 60-90 minutes for each participant, in this session we will identify his areas of strength (growth goals) and training exercises in order to achieve them. The participants who have just completed the questionnaire will receive a complete report of his Emotional Intelligence to read before meeting with the trainer.

Complete two-day Managing coaching course where we will show the preparatory skills for the coaching style:

  • Use of emotions —> emotional communication;
  • Ability to live the present —> the art of questions —> coach skills;
  • Effective communication —> elements of NLP in communication.

In particular:

  • To be more aware of how to be a manager coach who has put the human aspect at the center of one s attention;
  • To favor the decision-making process;
  • To be more effective in performing as a manager through coaching skills;
  • To manage by motivating;
  • To be a manager coach who has understood that powerful questions are intuitions, only through living in the present will you be an efficient manager;
  • Effective communication;
  • To be more engaging;
  • How the use of emotions intervenes in managing coaching and how it helps in meetings even at a distance;
  • To understand and practice the Collective Intelligence;
  • How the SPIRAL model is the basis of managing coaching;
  • To be more centered and free from judgments and anxieties, essential for a manager coach.
Luigi Mazzola Consulting Sagl

Tutti i diritti riservati
Viale Cassone 30,
6963 Pregassona/ Lugano
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